How to fix bluetooth issues

System
System Member Posts: 4,554 Seasoned Practitioner WiFi Icon
edited November 2023 in 2020 Archives

Answers

  • sba923
    sba923 Member Posts: 19 Troubleshooter
    I struggled with this for quite some time: uninstalled/reinstalled device, then USB drivers.... to no avail.

    I got Bluetooth back by uninstalling the "PCI Express Root Complex" device and rebooting:



    After rebooting, Windows 10 rebuilt most of the PnP device tree, and Bluetooth came back, thanks to its USB device descriptor being recognized again.

    HTH
  • Manny-Acer_Retired
    Manny-Acer_Retired Newbie Posts: 4,453 Guru
    Hello,

    The topic is now closed, if you still have problems with your computer, I invite you to open a new question or post so that the users of the Acer community can guide you.

    Thank you,
    Acer-Manny
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