My OSD lock wont unlock

SeaWeed

here's a video that shows my problem.
https://youtu.be/pcW2-TUgXjQ

SomethingClever

For the model I have (ei272ur) I held the second menu button from the left (opposite side of the power button) for three seconds and it unlocked my OSD as per a PDF I read instructed.

billsey

Which monitor do you have?

StevenGen

SeaWeed said:

here's a video that shows my problem.
https://youtu.be/pcW2-TUgXjQ

Fix One: Plug in the monitor and power it up. Hold down the Power button until you get a message saying “OSD Unlocked”. If the problem persists after OSD is unlocked then unplug the monitor from the wall, wait 20 seconds and try again.

Fix Two: Turn on the monitor and hold down the Menu button for 10-20 seconds. This should unlock the OSD.

Fix Three: Turn off the monitor, press down the Menu button and then turn on the monitor. Wait 10-20 seconds. This should unlock the OSD.

Fix Four: The Menu button may be stuck in a pressed in position. To get it “unstuck” you’ll usually need to open up the monitor. This could be tricky unless you know what you’re doing. Unfortunately there are too many models of monitor for me to provide detailed instructions. If you have warranty this is where you want to contact the manufacturer.

theguy2

SeaWeed said:

here's a video that shows my problem.
https://youtu.be/pcW2-TUgXjQ

you need to hold the button but to the right

SomethingClever

For the model I have (ei272ur) I held the second menu button from the left (opposite side of the power button) for three seconds and it unlocked my OSD as per a PDF I read instructed.

Auto2112Rush

somethingclever i could kiss you mate........ive tried everything but now it worked..........thank you thank you thank you.

shagainside

https://community.acer.com/en/discussion/comment/1086328#Comment_1086328

this method works 💕💕💕💕 thanks a lot budddyyy