GTA V lagging and stuttering in Acer Nitro 5 AN515-54-563K

shamikks01
shamikks01 Member Posts: 3 New User
edited November 2023 in 2020 Archives
My laptop, Acer Nitro 5 AN515-54-563K is around 1 month old. I have been facing this problem since a month. Whenever I play GTA V I face a lot of frame drops. With high performance mode the gameplay almost reached 75-80 fps but used to drop to 20-25 every 20 seconds causing serious stuttering and freezing. I tried doing everything I could do by changing the game settings as well as the Geforce control panel settings but nothing worked out for me. I even capped the fps to 55 fps but even then fps drops to 15-20 fps every 15-20 seconds. Can someone please tell me what to do?

My Laptop specs 
  • Processor - intel i5 9th gen 9300H 
  • RAM - 8 GB DDR4 SDRAM
  • Storage - 1 TB Serial ATA
  • GPU - Nvidea Geforce GTX 1650 4 GB

Nitro Sense during GTA V gameplay:



Geforce Control Panel settings:




GTA V settings:


I'll be very grateful to anyone who helps

Best Answer

  • GAMING6698
    GAMING6698 ACE Posts: 7,796 Pathfinder
    edited October 2020 Answer ✓
    @shamikks01
    Need to apply new thermal paste.
    Default thermal paste is not good.
    Your laptop temperature limit is 89°C means when your temperature reaches 89°C-90°C system start decreasing GPU/CPU clock speed(thermal throttling)to protect your components.
    At that time you experience low fps,lag and shuttering in games.
    In this case, don't play games it may damage your system

    You are under warranty take advantage to it 
    Acer engineer will clean your laptop and apply new thermal paste so, send it to service centre 
    First log your case and get your case ID
    Get in touch with acer costumer care in your region for that 
    http://www.acer.com/worldwide/
    (They will ask your address,serial number etc to log your case)

    Btw, you can do it yourself if there is no warranty sticker sticks at one of yout screw hole
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566

Answers

  • GAMING6698
    GAMING6698 ACE Posts: 7,796 Pathfinder
    edited October 2020 Answer ✓
    @shamikks01
    Need to apply new thermal paste.
    Default thermal paste is not good.
    Your laptop temperature limit is 89°C means when your temperature reaches 89°C-90°C system start decreasing GPU/CPU clock speed(thermal throttling)to protect your components.
    At that time you experience low fps,lag and shuttering in games.
    In this case, don't play games it may damage your system

    You are under warranty take advantage to it 
    Acer engineer will clean your laptop and apply new thermal paste so, send it to service centre 
    First log your case and get your case ID
    Get in touch with acer costumer care in your region for that 
    http://www.acer.com/worldwide/
    (They will ask your address,serial number etc to log your case)

    Btw, you can do it yourself if there is no warranty sticker sticks at one of yout screw hole
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566
  • shamikks01
    shamikks01 Member Posts: 3 New User
    @shamikks01
    Need to apply new thermal paste.
    Default thermal paste is not good.
    Your laptop temperature limit is 89°C means when your temperature reaches 89°C-90°C system start decreasing GPU/CPU clock speed(thermal throttling)to protect your components.
    At that time you experience low fps,lag and shuttering in games.
    In this case, don't play games it may damage your system

    You are under warranty take advantage to it 
    Acer engineer will clean your laptop and apply new thermal paste so, send it to service centre 
    First log your case and get your case ID
    Get in touch with acer costumer care in your region for that 
    http://www.acer.com/worldwide/
    (They will ask your address,serial number etc to log your case)

    Btw, you can do it yourself if there is no warranty sticker sticks at one of yout screw hole
    Thank you very much
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