Ryzen 5 2500u cpu utilisation only 1.98 ghz on ac power, base clock is 2 ghz upto 3.5 ghz AN515-42

"On battery utilisation is 1.58 ghz, on power it jumps to 2.5-2.6 for a few seconds then stays at 1.98 no matter the cpu demand,it throttles at 80-100% usage at 1.98 and stutters badly in games, temperature sits at 50-70 at max,good temps considering long periods of gaming"
->Duration of issue :- few months, didn't notice it at once because i had stopped gaming for sometime,and when i saw the performance drops and stutters i suspected my slow had disk was the culprit
->System info:- Acer nitro 5 AN515-42, ryzen 5 2500u cpu, rx 560x gpu, i have installed ssd 256 gb, my OS windows 10 version 2004, the game in question is also installed on ssd and i have upgraded ram to 16 gb
->Things i have tried:-
1) Downloaded drivers and firmware from acer support
2) processor state at high performance in power options, everything at high performance mode on battery and ac everywhere be it nitrosense, windows, graphics settings of windows or ingame
3) cleaned the vents,fans, reapplied thermal paste
4)tried using ryzenadj and ryzen controller
5) reduced settings ingame to lessen load on cpu
6)updated drivers of everything from my keyboard, battery to display graphics and cpu
.... I'm at loss, i know the problem but i don't know how to mitigate it,or why its happening to begin with

Now I'm starting to think maybe its some fault in my battery or power brick or even my electricity connection
Edit: as I'm writing this,amd released adrenalin 20.10.1, I'll try it,but i know the problem is somewhere else,
SAVE MY SYSTEM PLEASE !! Its saddening everytime i plug my charger in middle of game it jumps from 1.58 to 2.7 then promptly comes back to 1.98, literally 400 mhz difference playing on battery isn't as disappointing as playing on ac-power

Accepted answers

StevenGen

S1DHANT said:

"On battery utilisation is 1.58 ghz, on power it jumps to 2.5-2.6 for a few seconds then stays at 1.98 no matter the cpu demand,it throttles at 80-100% usage at 1.98 and stutters badly in games, temperature sits at 50-70 at max,good temps considering long periods of gaming"
->Duration of issue :- few months, didn't notice it at once because i had stopped gaming for sometime,and when i saw the performance drops and stutters i suspected my slow had disk was the culprit
->System info:- Acer nitro 5 AN515-42, ryzen 5 2500u cpu, rx 560x gpu, i have installed ssd 256 gb, my OS windows 10 version 2004, the game in question is also installed on ssd and i have upgraded ram to 16 gb
->Things i have tried:-
1) Downloaded drivers and firmware from acer support
2) processor state at high performance in power options, everything at high performance mode on battery and ac everywhere be it nitrosense, windows, graphics settings of windows or ingame
3) cleaned the vents,fans, reapplied thermal paste
4)tried using ryzenadj and ryzen controller
5) reduced settings ingame to lessen load on cpu
6)updated drivers of everything from my keyboard, battery to display graphics and cpu
.... I'm at loss, i know the problem but i don't know how to mitigate it,or why its happening to begin with
Now I'm starting to think maybe its some fault in my battery or power brick or even my electricity connection
Edit: as I'm writing this,amd released adrenalin 20.10.1, I'll try it,but i know the problem is somewhere else,
SAVE MY SYSTEM PLEASE !! Its saddening everytime i plug my charger in middle of game it jumps from 1.58 to 2.7 then promptly comes back to 1.98, literally 400 mhz difference playing on battery isn't as disappointing as playing on ac-power

Look S1DHANT, I think you are obsessively worried about nothing as you have done everything to maintain and up your AN515-42 maintenance! These cpu’s are designed for different speeds as needed and for applications on demand. I’ve got cpu’s in laptops that are of higher speeds than your Ryzen 5 2500u that are at 10% utilisation and their speed run at 3.0GHz + or - and they vary (this is looking through Task Manager only) this is just doing normal work or idel and not gaming, don’t worry! As long as the temps are normal and everything works, leave things alone as the more you modify, undervolt etc and fiddle with the cpu, ram, fans the more you are going to upset the balance of your AN515-42, the main aim is to keep your system cool.

What I would suggest with your AN515-42 is to put more ram e.g. 2x 16GB per slot at DDR4-2666MHz (max ram is 32GB) as there is allot of gaming ram that would speed up your Nitro 5 AN515-54 and it will also ease your cpu’s gaming tasks, also apply the “TRIM CMD” (it’s a simple cmd with its cmd protocol of: fsutil behavior set DisableDeleteNotify 0) do this at command prompt as administrator through Win-10 for your SSD as that will enable “TRIM" and will speed up your SSD’s read/write further and increase your gaming.

All comments

StevenGen

S1DHANT said:

"On battery utilisation is 1.58 ghz, on power it jumps to 2.5-2.6 for a few seconds then stays at 1.98 no matter the cpu demand,it throttles at 80-100% usage at 1.98 and stutters badly in games, temperature sits at 50-70 at max,good temps considering long periods of gaming"
->Duration of issue :- few months, didn't notice it at once because i had stopped gaming for sometime,and when i saw the performance drops and stutters i suspected my slow had disk was the culprit
->System info:- Acer nitro 5 AN515-42, ryzen 5 2500u cpu, rx 560x gpu, i have installed ssd 256 gb, my OS windows 10 version 2004, the game in question is also installed on ssd and i have upgraded ram to 16 gb
->Things i have tried:-
1) Downloaded drivers and firmware from acer support
2) processor state at high performance in power options, everything at high performance mode on battery and ac everywhere be it nitrosense, windows, graphics settings of windows or ingame
3) cleaned the vents,fans, reapplied thermal paste
4)tried using ryzenadj and ryzen controller
5) reduced settings ingame to lessen load on cpu
6)updated drivers of everything from my keyboard, battery to display graphics and cpu
.... I'm at loss, i know the problem but i don't know how to mitigate it,or why its happening to begin with
Now I'm starting to think maybe its some fault in my battery or power brick or even my electricity connection
Edit: as I'm writing this,amd released adrenalin 20.10.1, I'll try it,but i know the problem is somewhere else,
SAVE MY SYSTEM PLEASE !! Its saddening everytime i plug my charger in middle of game it jumps from 1.58 to 2.7 then promptly comes back to 1.98, literally 400 mhz difference playing on battery isn't as disappointing as playing on ac-power

Look S1DHANT, I think you are obsessively worried about nothing as you have done everything to maintain and up your AN515-42 maintenance! These cpu’s are designed for different speeds as needed and for applications on demand. I’ve got cpu’s in laptops that are of higher speeds than your Ryzen 5 2500u that are at 10% utilisation and their speed run at 3.0GHz + or - and they vary (this is looking through Task Manager only) this is just doing normal work or idel and not gaming, don’t worry! As long as the temps are normal and everything works, leave things alone as the more you modify, undervolt etc and fiddle with the cpu, ram, fans the more you are going to upset the balance of your AN515-42, the main aim is to keep your system cool.

What I would suggest with your AN515-42 is to put more ram e.g. 2x 16GB per slot at DDR4-2666MHz (max ram is 32GB) as there is allot of gaming ram that would speed up your Nitro 5 AN515-54 and it will also ease your cpu’s gaming tasks, also apply the “TRIM CMD” (it’s a simple cmd with its cmd protocol of: fsutil behavior set DisableDeleteNotify 0) do this at command prompt as administrator through Win-10 for your SSD as that will enable “TRIM" and will speed up your SSD’s read/write further and increase your gaming.

S1DHANT

Thanks for replying man, and i agree, everything looks fine on paper, and i absolutely wouldn't consider tinkering with my system if it was working as it should, look i admit i'm not that knowledge, and i realise how irrelevant my original post may sound without context, I'm sorry for not providing that,but hear me out

my problem you see is low utilisation of cpu when I'm playing CSGO a relatively light cpu bound game and I'm struggling to get a 40+ fps at 4:3 resolution,there are BIG stutters (1-2 seconds freeze)as well as small microstutters all the time, even on low settings, when just 2 months back i used to get 110 fps everything cranked to high, my concern is that that the cpu is not keeping up with the system even when there is a lot of headroom for it provide performance
If you ask how i come to the assumption that its my cpu thats the problem, then i should explain that in csgo in offline lobby with bots the cpu is utilised the most, the number of bots you add scale linearly with strain on cpu ,if cpu can't keep up, the sv(server variance) shoots up to abnormal numbers and the stutters and freezes are accompanied by it as well as fps drops, if it was my gpu that was the problem of my stutters and fps drops then this simple test would've made the issue clear as a day,but my sv immediately shot to double digits and my fps tanked as soon as i made a server of 10 bots, rendering the game unplayable,
I just want to play my **** game bro, a year this laptop gave me decent fps and graphics,but now all of a sudden it has developed this issue
Sad part is I'm stuck in kathua,jammu kashmir, I dont have internet capable of downloading my games in steamlibrary, i only have csgo to work with, otherwise i would've tested it on other games to verify my assumption,but i can't verify anything !
i have played arma3 1080p mixed settings at 23-30 fps on this system, its made on a very cpu punishing game engine, i have played forza motorsport 6 apex on this cpu,it was also demanding on it, so to think that now this bad boy can't run a decade old source engine game at 40fps at 1280x1024, it just doesn't fit well with me considering i have played it with over 100 fps at 1080p, something IS causing this poor performance, its MAYBE the game itself, who knows but then i cannot confirm it as I don't have any other game to compare right now, and I'm stuck without internet and without games in covid, I'm desperate to make it work, i miss gaming, if anyone could provide me with any help on how i can ensure my cpu performs above its base clock atleast,i will be thankful to you

StevenGen

Look S1DHANT, CSGO is a 2012 game (as you said) it’s nothing complicated and/or anything that your Acer Nitro 5 AN515-42 with the Ryzen 5 2500u cpu and the Radeon RX560X gpu couldn’t handle. Its probably the game copy that you have and/or the game has deteriorated over time being on your Nitro, nothing to get alarmed about. It’s a pity that you are not within an internet area as you can’t get ‘blood out of a stone’ as the saying goes.

When you get out of Kathua, Jammu Kashmir (looks like it’s in the middle of nowhere ) and get internet access then download a copy of the latest AMD “Adrenalin 2020 Edition 20.11.2 Recommended (WHQL) driver, dated 11/18/2020 then, make sure that you properly “Uninstall AMD Radeon™ Software 2020 Adrenalin” and properly “Install AMD Radeon™ Software Adrenalin 2020 Edition” and follow precisely the AMD’s guide for the Radeon RX560X gpu. After all that, uninstall the CSGO and reinstall CSGO. As the more you tell me, I think that could be your problem(s) as there is nothing wrong with your Nitro 5 AN515-42. Good luck as I wouldn’t get too alarmed about your problem.

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