I have a ~1.5 yr old Predator Helios 300 (2019) that has recently developed a weird technical issue.
- Screen turns off and hangs (Fans are on but screen turns off, no effect of button presses)
- Only the keyboard hangs (Screen is on, mouse works but keyboard does not)
- Turns off randomly while booting
- Sometimes the power light is stuck even after I turn off with long press
This issue occurs randomly and NOT after a fixed pattern like heavy gaming.
I have done the following to fix the issue, none of which has worked
- Replaced RAM after I detected failure with memtestx86, new RAM works fine.
- Tried software fixes I have seen here like Fast boot off, multiple driver versions, re/uninstall Predator Sense, XTU etc.
- If it hangs I have to turn off with a long press of power key.
- Most of the times it does not start correctly after this issue occurs, so I have to remove the battery connector by opening the chassis or remove the RTC connector and let it reset.
- Tried with both RAM slots - no difference.
- Checked both storage disks - both are fine.
- Hall connector replugging
- Discharge/recharge multiple cycles
Is my MB dying ? Anything else I can try.
TIA