Trueharmony doesn't work. Nitro 5 AN515-44

ShadyMathers
ShadyMathers Member Posts: 2 New User
edited October 2020 in Nitro Gaming
My product is Nitro 5 AN515-44. Trueharmony doesn't work. I tried to delete and reload again but it doesn't work. It is always in the music. I can't change other options.

Answers

  • keirth
    keirth Member Posts: 2 New User
    hey bro got the same problem... have you fixed it?
  • ShadyMathers
    ShadyMathers Member Posts: 2 New User
    keirth said:
    hey bro got the same problem... have you fixed it?
    no man... still not working
  • William_mk2
    William_mk2 ACE Posts: 4,198 Pathfinder
    @ShadyMathers

    Please follow the steps given below

    Try Windows + x  - click on device manager 
    Alternatively you can press and hold the windows + r - on the run - type devmgmt.msc 
    Go to sound video and game 
    Right click on the sound driver - Uninstall it 
    Uninstall all the items below sound
    Restart the computer.
    It should work fine

    If it is still not working 

    Go to the website support.acer.com
    chose your country
    chose your model 
    Go to drivers
    Install the sound driver 

    You can even try the system restore if you know the date when it was last working properly  ( as a first step ) 
    Try windows x - click on power shell admin or command admin  - click on  yes
    type rstrui on the black or blue window
    It will welcome to system restore
    chose the date on which it was working fine 
    click on next , finish and yes
    If you get any message "system restore completed or not completed"  - click on close 
    Computer will restore to an earlier date on which it was working fine 


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    Click on 'Yes' if the comment answers your question!




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