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Aspire A315 intermitten internect and sound issues

Member Posts: 1 New User
edited October 2023 in 2020 Archives
I just bought a brand new Aspire A315. Worked great under Windows 10s. I then upgraded to full Window 10.  No errors and it worked great for a short while.  Then I started experiencing internet connection issues.  I'm connected on internet viewing one page and when I switch to another page, the connection drops.  It takes a few refreshing for the screen to reconnect and reload (sometimes 30 secs, sometime several minutes.  Internet continues to drop more frequently and it takes longer to reconnection.  I have checked with ISP, wifi signal strength, using LAN, powercycle and it still keeps happening.  Also, when I get these intermitten connection issue, I also lost sound on my laptop.  If I restore to a previous restore point, internet works normally again and sound is restored..for a short time...then the issues are back. I have also tried resetting and reinstalling Windows from scratch and same thing, worked for a short while and then same internet dropping and no sound issue.  Please help.  Much appreciated!

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