Where is the product key for MS office Home & student 2019?

mathav
mathav Member Posts: 7

Tinkerer

i just bought a new acer swift 3 amd laptop (model no: sf314-42-r3rb). the package is advertised as MS office 2019 included but when i opened word and tried to activate, i am getting a pop up asking for product key. the acer support guy asked me to check for ms office updates and shut down and try again but still when i open word , i am getting the same pop up even after i signed in with a outlook account.

Answers

  • billsey
    billsey ACE Posts: 31,684 Trailblazer
    I believe it's an Office 365 trial license, so should activate off your Microsoft account, not with a CD key.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Joe9844
    Joe9844 Member Posts: 550 Seasoned Specialist WiFi Icon
  • Wira
    Wira Member Posts: 1 New User
    Hai , i got one laptop acer SWIFT 3 2021 , i mistakenly format my laptop before I active my pre instead home and student office. Any advice to get back my pre install office ?