Computer not recognising headset nitro 5

RayS12
RayS12 Member Posts: 1 New User
edited November 2023 in 2020 Archives
I have a nitro 5 and recently purchased the corsair hs35 however when i plug the audio jack in my computer does not recognise the headset. The only way it plays audio is when i click speakers (realtek audio) which is meant to be my laptops speakers and also the sound quality is awful when i do this. In addition when i do this the mic isn’t connected and there is not option for it. Can anyone help me sort this out?