Need assistance getting keyboard replaced Acer SF515-51T

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MeganH
MeganH Member Posts: 1 New User
edited November 2023 in 2020 Archives
I have an Acer SF515-51T that's under warranty and needs the keyboard replaced. I contacted support, and they said the only way they can fix it is for me to ship it to them. That option isn't feasible for me because I depend on my laptop for work, so I can't be without it for weeks. I brought it to a local repair shop, and they said they couldn't find a new keyboard to replace it with. Apparently the model is so new, Acer doesn't make a replacement keyboard? I really need to get it fixed ASAP, and I appreciate anyone who can help me.

Answers

  • billsey
    billsey ACE Posts: 31,816 Trailblazer
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    Acer does make replacements keyboards, but we're going to need more info before we can give you a part number. Which locale is the keyboard for? They do different keyboard for pretty much all languages. The keyboard is integrated into the top case, and there are also different colors to the case. So, which color is your laptop?
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