Motherboard broken on my g3-710

dnatand
dnatand Member Posts: 2 New User
edited February 2024 in 2020 Archives
Bought the computer from Costco 3 years ago. Is there a way to purchase a replacement motherboard?

Answers

  • billsey
    billsey ACE Posts: 35,029 Trailblazer
    edited October 2020
    Sure, but what makes you think the old one is broken? Also, was it three years or less than three years? I bought a system from Costco a while ago and Costco gave an additional year of warranty, plus their card gave yet another, for three years total.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • StevenGen
    StevenGen ACE Posts: 12,807 Trailblazer
    edited October 2020
    dnatand said:
    Bought the computer from Costco 3 years ago. Is there a way to purchase a replacement motherboard?

    Look at you specific G3-710's model number (e.g. and like: DB.B1411.001 PREDATOR G3-710 LGA1151 MOTHERBOARD MIB15L) as the mainboard has a number on it and look for that on eBay or Amazon as there are plenty of them for sale. Get an aftermarket mainboard that will fit. What are the specs of your G3-710 as there are AMD’s and Intel systems?


  • dnatand
    dnatand Member Posts: 2 New User
    Thanks for the answers. The machine's HW spec: i7-7700, 32G DDR4, 256G SSD 1TB HDD.

    It seems quite hard to find the exact same replacement motherboard (I only found one on eBay and it ships from China which takes too long). Is there any compatible motherboard that would fit into the original case? I'm guessing it needs to be a lga1151 Z170/Z270 microATX motherboard? It seems hard to find these on Amazon also. Do you think I could look for an upgrade in MOBO and CPU while keeping the RAM and everything else in the computer (I already replaced the PSU last year)?

    I saw someone mentioned the Windows 10 license problem in some other threads. I already had the license linked to my Microsoft account so I guess I could still keep having the old license activated after replacing the motherboard?