network issue nitro 5

ikesy
ikesy Member Posts: 1 New User
edited November 2023 in 2020 Archives
my nitro 5 has been having a problem with the network, randomly it will disconnect me from the wifi (NOTE: this does not happen on ethernet) ive tried everything i can think of, ive even done a network reset, any ideas?

Answers

  • ragsak28
    ragsak28 Ally Posts: 677
    Hi @ikesy

    You can try to refresh the computer. [Beware there could be data loss. So backup your files before doing it.]

     

    Get started

    Click the "Start" button.

     

    Click "Settings".

     

    Click "Update & security".

     

    Click "Recovery" then select "Reset this PC".

    Click "Get started".

     

    Click "Keep my files".

     

    Click "Next".

    At this screen, please confirm that you understand that you will need to reinstall their apps after the reset.

     

    Click "Next".

     

    Click "Reset".

    This is the last screen in the sequence before reset begins.


    Hope it will help you in some way.