Battery problem Aspire 515-51G

TrueDMG
TrueDMG Member Posts: 1 New User
edited October 2023 in 2020 Archives
Hi, I have Acer Aspire 515-51G and from recently while im charging it at first the battery light turns orange which is normal but then it starts blinking and when i disconnect the charger it turns off immediately and cant turn on without charger plugged in. I tried pressing the battery reset button at the bottom of the laptop but it fixes it for just few hours. What can I do? Do i have to buy new battery? The laptop is 2 years old btw.

Answers

  • JackE
    JackE ACE Posts: 45,198 Trailblazer
    Go to the elevated command prompt.  Enter 'powercfg /batteryreport'. Then return to the desktop. Open file explorer. Then search for' battery-report.html' in the c:\windows\system32\ sub-folder. Double-click to open it in the browser. Compare design full charge capacity with its remaining full charge capacity. Post screenshot of the first part of the report if possible. Jack E/NJ

    Jack E/NJ