Acer Predator Helios 300 battery plugged in, but not recognizing, when unplug computer shuts down

Maddox
Maddox Member Posts: 5 New User
edited November 2023 in 2020 Archives
For my computer, the battery never charges but still shows up when I pull up the display to show my battery. When I open the display, it shows my battery at 87%, but it doesn't show anything like "x hours until finished charging" or anything like that.

Here is what shows up. Also, when I unplug the charger from the computer, the computer completely shuts down, not even using the battery, which makes me feel like even though the battery shows up on the system, it doesn't actually recognize it. Is there anyway I can get the battery charging again? Thanks.

The battery wear is good too.