Battery problem with A315-41

aodv
aodv Member Posts: 1 New User
edited November 2023 in 2020 Archives
My laptop turns off after a few seconds. After reading about this problem in the forum, an advice was putting some layers of electrical tape over the SWG1 switch. But am I missing that button? 

Answers

  • JackE
    JackE ACE Posts: 45,198 Trailblazer
    Go to the elevated command prompt.  Enter 'powercfg /batteryreport'. Then return to the desktop. Open file explorer. Then search for' battery-report.html' in the c:\windows\system32\ sub-folder. Double-click to open it in the browser. Compare design full charge capacity with its remaining full charge capacity. Post screenshot of the first part of the report if possible. Jack E/NJ

    Jack E/NJ

  • brummyfan2
    brummyfan2 ACE Posts: 28,688 Trailblazer
    Hi,
    Yes, this model doesn't have the battery reset button, you need to press Power button for 30 Secs and let it the laptop rest for 15Mins to reset the battery.