Chromebbok not charging - cb3-431-c5fm

Quatras
Quatras Member Posts: 7

Tinkerer

edited November 2023 in 2020 Archives
I am having a charging port issue with a cb3-431-c5fm. Bought in 2018. The port moves as the charger is plugged in. The charging indicator light does not come on but the battery and the charger get warm. Computer will not bootup. The charger is good. I would buy and install the port but I am afraid it might be the battery also. It seems that abattery or port for that matter should last more than 18 months.

Answers

  • billsey
    billsey ACE Posts: 34,219 Trailblazer
    The DC-In jack on your CB3-431 uses a cable to connect to the motherboard, so it is replaceable. If the mounts have broken then it's likely a job for epoxy or some other adhesive that dries hard. There are no screws for the jack, it's just press fit into the case. The Acer part number for the jack/cable is: 50.GC2N5.003
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  • Quatras
    Quatras Member Posts: 7

    Tinkerer

    Thank you. I ordered a new port. I will post results after replacement.