Aspire A715-71G-705S CPU Fan not spinning.

Tatsuya
Tatsuya Member Posts: 2 New User
edited November 2023 in 2020 Archives
Since I bought this laptop I thought it was normal that the cpu fan isn't spinning and the gpu is the only fan that is spinning. Idle temps at 63-70c. Thermal Thorttling just playing none-demanding games. Watchdogs 2 peaking at 97c. I sent this unit to an acer service center and they told me it's normal that both fans aren't spinining.  What could I do? The heatsink isn't dusty nor the fans and I tilt it or place a book under to give it good airflow

Answers

  • batmalin
    batmalin Member Posts: 4,231 Guru
    No it is not normal so tell them to fix it.
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • Tatsuya
    Tatsuya Member Posts: 2 New User
    I did tell them to fix it, they just kept on saying that both fan doesn't spin at the same time and its normal so they won't fix it because there's nothing to fix. You can ask me for more details about this laptop. I'm just gonna leave the specs here : 

    i7-7700HQ(very hot cpu right here)
    GTX 1050ti 4gb
    12GB RAM 2400MHz
    2TB HHD + 256GB NVMe SSD

    Yep it thermal throttles a lot. What kind of unit did I got.


  • batmalin
    batmalin Member Posts: 4,231 Guru
    Write a complain, this is ridiculous statement from Acer...
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158