Speaker RealTec not working. speakers or headphones. - Predator PH315-53

PvtNasty
PvtNasty Member Posts: 6

Tinkerer

edited November 2023 in 2020 Archives
System Model    Predator PH315-53
Speakers or Headphone jack constantly say Zero in settings. sound works via bluetooth or even video card hdmi to another device like TV works fine.
through system information it says Realtec are ok to use yet trouble shooting does nothing but basically say try again.

Thank you in advance.

Answers

  • PvtNasty
    PvtNasty Member Posts: 6

    Tinkerer

    no windows updates this time around..

  • PvtNasty
    PvtNasty Member Posts: 6

    Tinkerer

    Answered : uninstall all sound drivers paying particularly attention to realtec audio folder. Delete in its entirety. reboot and poof sound again. Have not tried the 3.5 mm jack yet but all seems to say this will work now too.