Hi, there. I have an Acer Aspire E5-576 laptop that has the "black screen of death". I've combed through the forums and done almost everything I came across.
- I did a reset of my laptop by pressing in the battery pinhole button
- I removed the battery and unplugged the power cord and pressed the power button for 1-2 minutes to relieve any static/drain the battery
- I've tried booting up and pressing "fn" + "esc"
- I've tried holding the power button to have the laptop reset itself
- I reset my RAM and cleaned connectors
- I replaced my CMOS battery and also tried leaving the battery out of the laptop for 10+ minutes
My last resort was flashing the bios. I've never done that before so I was nervous. I purchased a flash drive, formatted it to FAT32 and downloaded the bios. When I tried extracting the bios file to identify the .fd file, it came up as having multiple options. "ZAAR.fd", "ZAA2.fd", "ZAA3.fd", and "ZAA4.fd". When I ran each file through HxD, then "ZAA3.fd" was the only file with a different name that was encrypted. The name then changed to "BootTypeZAA3.fd". I didn't come across anything like this in any forums or youtube videos when discussing flashing the bios. I also tried checking around the "platform.ini" file but there's no .fd files in there. I downloaded the most recent bios file from Acer based on my laptop's model. I extracted the file with WinRAR in case that's important.
Does anyone have any thoughts/input on this or has anyone seen this before? I'm desperate to get my girlfriend's laptop working again. It's been down for 5 days now with no changes.
Thanks in advance,
Edited the content to hide personal information and to add the model name to the title
