Acer travelmate P2 P215-52 slow boot [new pc] win 10

Borowich
Borowich Member Posts: 3 New User
edited November 2023 in 2020 Archives
Hi guys,
As mentioned in the subject, my new brand laptop (ACER P215-52) are very slow to boot (acer screen remaining).
And i also noticed that when i reboot, after the system is shuttled down the screen stays black for long period of time, looks like some kind a power management issue.
At this point what i did :
Windows updates
Bios updated to v 1.8

Could it come from SSD some kind ? but in the other hand when the system is booted (windows 10) the pc seems to work just fine and are quite reactive.

Thanks for your help in advance.



Answers

  • Borowich
    Borowich Member Posts: 3 New User
    The full model name is : Acer travelmate P2 P215-52-33GE, sorry guys
  • Borowich
    Borowich Member Posts: 3 New User
    Ok problem solved.
    Here what i've done :
    - Full windows updates installed
    - Last bios and other drivers installed from Acer website.
    - At the end i used Intel Driver and Support Assistant, wich proposed to install video card driver, and after that the reboot time passed from 150s to 23s.
    Hope it might help some one in the future !!

    Best regards,
  • Samuel-Acer
    Samuel-Acer Moderator Posts: 706 Moderator
    Hi @Borowich,

    I would suggest you with factory reset and test the device performance. The issue could be more likely a software trouble.

    Regards,
    Acer-Samuel