Why and How did my Screen/Display suddenly shifted downwards? - Nitro 5 an515-43

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Jenil
Jenil Member Posts: 15 Troubleshooter
edited October 2020 in Nitro Gaming
for Acer Nitro 5 an515-43, AMD laptop - 2 days ago I noticed something which was not noticeable in past 1 year, My indisplay bezels suddenly increased, Before it was not noticeable and had minimum bezels in the display but suddenly the black part has increased in my display, I am attaching some pictures with arrow marking in it, Please tell me what's the problem I am facing and what can be the solution to it..
Before


After

Answers

  • batmalin
    batmalin Member Posts: 4,231 Guru
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    Do you see it on the BIOS screen?
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • Jenil
    Jenil Member Posts: 15 Troubleshooter
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    No I was watching a video on youtube that time it came to notice, at that time I searched for white screen on youtube, and i clicked the picture and uploaded here.
  • batmalin
    batmalin Member Posts: 4,231 Guru
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    So not visible on the BIOS screen right?
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • Jenil
    Jenil Member Posts: 15 Troubleshooter
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    Visible on bios screen as well, attaching the photo taken from bios screen, if you increase the brightness and watch it you might be able to see...
  • batmalin
    batmalin Member Posts: 4,231 Guru
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    That`s  odd, you better call Acer support for this issue. 
    Please click "Yes" if I have answered your question.
    Userbench: https://www.userbenchmark.com/UserRun/31177158

  • Afaq7867
    Afaq7867 Member Posts: 4 New User
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    I am having the same problem but can't  find any fix😔
  • bhavya02
    bhavya02 Member Posts: 2 New User
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    I also have the same issue even posted regarding this with some ideas
  • Mike8689
    Mike8689 Member Posts: 1 New User
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    Same problem same laptop model
  • Manoj31
    Manoj31 Member Posts: 1 New User
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    I am also facing same problem now. And also in the same model
  • Commodore_1995#
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    @Manoj31Is your laptop under warranty?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Frokyy
    Frokyy Member Posts: 4 New User
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    I have the same issue. Got it today after a year of having the laptop. Did you find any fix yet?
  • Abishek2604
    Abishek2604 Member Posts: 2 New User
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    After a year im also having the same issue
    What can we do...acer must resolve this
  • Abishek2604
    Abishek2604 Member Posts: 2 New User
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    batmalin said:
    That`s  odd, you better call Acer support for this issue. 
    How to call
  • Commodore_1995#
    Options
    @Abishek2604Is your laptop under warranty?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)