A515-54 Accidentally uninstalled Microsoft 365, how do I reinstall?

NateDiggity
NateDiggity Member Posts: 4 New User
edited March 18 in 2020 Archives
My laptop (A515-54) came with preinstalled Microsoft Office software (Word, Excel, Access, etc) but I accidentally uninstalled.  Like an *****, I didn't realize Microsoft 365 was Office.  I tried to do a System Restore to before I was stupid, but now I just get an error (0xc0000142) when I try to run any of the programs (Word, Excel, Access, etc).  When I go into Settings > Apps > Apps and Features, select 'Microsoft 365 en-us' Modify > Repair (both local and online), I get error 30015-4 (1006)

I think I just need a fresh copy, but I can't find ANYWHERE to get that ...

Answers

  • billsey
    billsey ACE Posts: 31,700 Trailblazer
    Just login to portal.office365.com and redo the download.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • NateDiggity
    NateDiggity Member Posts: 4 New User
    billsey said:
    Just login to portal.office365.com and redo the download.
    It's the PREINSTALLED software, I am unable to redo the download without purchasing the product directly from Microsoft.  My computer did not come with a product key.
  • Joe9844
    Joe9844 Member Posts: 550 Seasoned Specialist WiFi Icon
    edited October 2020
    You have a 1 month free trial of Microsoft 365.

    https://www.acer.com/ac/en/US/content/software-office365