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Acer Nitro 5 2019 an515-54-58uk I2C HID Device Touchpad not working

Gian_GOKUGian_GOKU Member Posts: 30 Troubleshooter
edited September 30 in Nitro and Aspire Gaming
My Acer Nitro 5 2019 an515-54-58uk's touchpad recently just stopped working. Before, it can be fixed by uninstalling and it self reinstalls right away and it gets fixed. But now, it wont get fixed after how many uninstall and reinstalls, and even restarts. Tried to download the Elan drivers from the support page for my laptop model, but it says that the folder doesnt contain a compatible software driver.

Do you guys suggest cleaning the contacts of the touchpad and motherboard connection?

Pics related to the I2C HID Device is pasted below. If you need any more pics of specific specs, just tell me. Any help is greatly apprceiated! Thanks!



Additonal Info: (Maybe Relevant or helpful?) 
Event for hte Serial IO [email protected] Host Controller A369. Based on the Event views below, an error started to occur on August 14, 2020. I dont know if this is related to the I2C HID device touchpad.

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