help

ebhcraig
ebhcraig Member Posts: 2 New User

my touch screen is working, but my keypad & mouse pad are not working.

Answers

  • JYNg
    JYNg Member Posts: 11 New User

    What Acer model are you using?

    Have you installed any new softwares before this happened?

     

    If it's a new laptop, chances are the drivers for your keyboard and touchpad are corrupted in the installation process. Backup your laptop and reset your laptop to factory default should solve the problem.

     

    p/s: you might want to use an external keyboard and a mouse to help you navigate around easier.

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