Predator PH315-51-51V7- Laptop screen turned black and no display.

a2ml
a2ml Member Posts: 6

Tinkerer
edited November 2023 in 2020 Archives

Predator PH315-51

This issue happened recently and while I was watching the video the laptop screen slowly turned black and after that no change. I tried restarting the laptop but no use even the predator logo is not displayed. Then I tried connecting with an external monitor and through HDMI I was able to use the laptop. 
Then on the next day because of my foolishness, I thought the issue can be due to the Graphics card driver. So by using an external monitor I disabled the NVIDIA graphics card and all sudden the external monitor also turned black and it started showing No signal. If anyone has any solution kindly please let me know. The laptop is one and a half years old so the warranty period is also over. Totally messed up and feeling bad.
I have tried the following methods:
-reset CMOS battery.
-tried removing the ram
-removed battery connection and tried to power on using a direct connection from the power cord.
-tried using the SW3 button.
-Also tried connecting the display connector after disconnecting.

Answers

  • CHECK
    CHECK Member Posts: 28 Enthusiast WiFi Icon
    1. It is possible that the bai is a loose connection between the monitor and du.
    2. If the screen goes blank after booting, if there is an alarm sound, it is very likely that the memory bar is loose.
    3. If there is no alarm sound, there may be a problem with the graphics card. The ideal situation is to reinstall it to solve the problem.
    4. If the black screen appears after entering the operating program and opening the welcome interface, it may be a problem with the motherboard settings. If your cpu exceeds the frequency, change it back. Most of the temperature is too high to automatically shut down.
    5. You can contact the after-sales service directly.
  • a2ml
    a2ml Member Posts: 6

    Tinkerer
    I enabled the Graphics card after a long process and now I can see my laptop screen through an external monitor. 
    But still, the laptop monitor is dead and no change. I am not sure if the cable is damaged but I did order one to check if replacing it can resolve the issue.


  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    When you use a flashlight over the laptop display, can you see any icons?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • a2ml
    a2ml Member Posts: 6

    Tinkerer
    egydiocoelho said:
    When you use a flashlight over the laptop display, can you see any icons?
    No, it is too dark to see any icons. I tried using a flashlight but I don't see anything.



  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    Have you tried to reset the battery?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 

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