Hi there, I have a Acer Nitro 5 I bought for school and I've noticed a few weird things. The first is that I cannot upgrade my first single slot above 8GB. The laptop is compatible with 32GB (2x16). I have checked msconfig that RAM is not being limited, and have ensured it is seated properly. I swapped to an SSD upon receiving it as it came with a HDD, I'm wondering if this may be an issue? I have updated all drivers/firmware and any time I enter the 16gb stick the power flashes a couple times then shuts off. I have tested that it works on other computers, and my two 8GB Corsair Vengeance sticks work in 1 slot. All are matching sticks, Corsair Vengeance 2400mz.
The laptop came with the second RAM slot missing pins, however I cannot send it out for repair as I need it for my school semester and with everything being locked down I can't receive a spare from the college, so if it will run the 16GB in one slot I'd rather have that for now.
Just looking for any advice. Thanks!