nitro 5 (515-51-53 hs) motherboard faulty options please

System
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edited November 2023 in 2020 Archives
This discussion was created from comments split from: 16 month old nitro 5 (515-51-53 hs) motherboard faulty options please.

Answers

  • Raider00007
    Raider00007 Member Posts: 1 New User
    Ruhire said:
    Alxartin said:
    Hi All,
    In october 2017 i bought my first gaming laptop , I opted for an acer nitro 5 . It just stopped working one day and i thought it must be the charger as power was low. I sent it to acer and they have told me the motherboard needs replacing and they quoted £750. I told them to send it back and I am gutted . What can I do ...suggestions please...I am finding it hard to accept that it costs that much to repair and there is nothing i can do,,i know i should have bought the warranty but its to late now, what's is it worth in parts ? Are acer reliable with their diagnosis? Any suggestions appreciated. 
    Acer nitro 5 is a disappointing and faulty machine, mine got effed up after only 6 month of use, and customer service told me i have to pay 11m IDR (~800 USD) to replace the stupid board. I have no trust in Acer products and its poor customer service anymore, first amd last purchase ever from acer. 
    Hey great I’m not alone either I have had constant issues since buying around a month after buying it died Acer support didn’t help got it fixed under warranty then around two months later again it was the battery two months later screen dies due to over heating. Going to now 2020 yesterday after over four months of issues with the board it died. I’m an engineer and work in fixing computers did all I knew how and had tools in hand the board was dead. I have read to many of these and Acer is not doing jack ***** especially for the 2017 model which I have clearly a board defect.