stuck in getting things ready for 4 hours nitro 7

MY7H
MY7H Member Posts: 8

Tinkerer

edited November 2023 in 2020 Archives

I finished my work and went to shut down my Acer nitro 7 and its stuck like this no animation no spinning circles no dots what to do?

Answers

  • LunaAdmirer
    LunaAdmirer Member Posts: 112 Skilled Fixer WiFi Icon
    Hi @MY7H

    Try the power drain process
    1. Unplug the AC power adapter.
    2. Press and hold the Power button down for 15 seconds. This will perform a software battery reset that may resolve the issue.
    3. If your system has a battery pinhole reset on the bottom, insert a small paperclip in the battery reset pinhole and hold the button down for 5 seconds.

    4. Then plug in the adapter and try to turn on the unit.
    Click if this was useful to you!!