LAPTOP Charging keeps Disconnecting A515-51G-53NF

Choii
Choii Member Posts: 17

Tinkerer

edited November 2023 in 2020 Archives
On the 1st issue is my laptop's charger keeps disconnecting if i will play games, it never happen when i first bought this laptop. 2nd issue is its not just playing games anymore, every time the screen on  my laptop i starts to disconnecting, charger keeps disconnecting and i never a solution. it has a built in battery inside i tried removing it and plugged the charger but the laptop automatically shutsdown when the charger starts to disconnect and i have tried to use the other charger of my laptop still same thing happens. I've been using this laptop for almost 3-4 years and i really need to fix this cause its pandemic and online class is on.

Hoping someone can help me
Laptop Model- Acer Aspire 5 (A515-51G-53NF)

Thread was edited to add model name to the title. Also, edited to correct comments

Answers

  • Hi @Choii

    >>Try to perform a simple power reset and check the issue. Shutdown the laptop. Disconnect the charger. Please check for a battery reset PIN hole at the bottom of the device. The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. Let the computer sit for 5 minutes with no power. Reconnect the charger and power On the laptop.

    >>Please open device manager click “Battery” and under Battery, please click “Microsoft ACPI-Compliant Control Method Battery”. Now, do a right click on it, then click “Uninstall”. Confirm that you would like to uninstall the Microsoft ACPI-Compliant Control Method Battery. After the uninstallation process, please restart your computer. As soon as you restart your computer, the Windows will automatically install the driver again. Please check your battery icon on the right bottom side of your Windows screen to see if it is charging.

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