A315-55G-5851 Ram Upgradability Confusion

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yulose9
yulose9 Member Posts: 2 New User
edited November 2023 in 2020 Archives
Hi I'm planning to upgrade my Acer Aspire 3 A315-55G-5851. I'll would like buy this RAM(see picture below) but unfortunately  I'm very confused about it's RAM upgradability SPECS because I've used HwInfo and CPUZ to determine my RAM specs and it says that it can only handle 1,333.3Mhz meanwhile, I asked Acer Philippines support on  kind of RAM should I buy and hey told me it can handle up to 2,666MHz. Now I'm really confused. My Task Manager even tells me that I could handle 2667Mhz. Can someone really clarify these informations. I've even search about Intel Comet Lake about their RAM speed and it the same with what Acer Customer Service told. The final question now is WHAT SHOULD I REALLY BUY??? a 2666Mhz? or lower speed RAMS?. This is my CPUZ validation here: https://valid.x86.fr/lijvcb

Here is the RAM I would like to buy:


My HwInfo specs gathred:

Here is the image sent by Acer Philippines Customer Support that says what ram should I buy:

My Task Manager RAM SPEED Information: 

Answers

  • Commodore_1995#
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    Can you download the cpuz program and send some screenshots of the ram settings?
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  • yulose9
    yulose9 Member Posts: 2 New User
    edited September 2020
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    Can you download the cpuz program and send some screenshots of the ram settings?


    Here it is same as the HwInfo
  • Commodore_1995#
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    This model comes with only a single ram slot, see:
    The service guide states that this model may come with 4gb of onboard ram. Have you taken apart the laptop to check it out?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)