My acer nitro 5 AN515-43-R0YM keyboard is not working

harleiy
harleiy Member Posts: 15 Troubleshooter
edited November 2023 in 2020 Archives
I was watching movie on my laptop and then i need to type something when suddenly my keyboard is not working and the backlight of the keyboard which is supposedly turn off after 30 seconds if you are not pressing any keys is not turning off. All of the keyboard keys except the power button is not functioning  and the backlight of the keyboard is still on and not turning off. I try to disconnect the cable that connects the keyboard to the main board and connect again but still its not working. Only the power key is functioning and the rest is not and the backlight is still on even im not pressing any keys. Can anybody help me with this problem?