I have an Aspire E5-574G, it runs windows 10 and has both an Intel HD 520 Graphics and another dedicated GPU (Nvidia GeForce 920M). What I have noticed is that if I disable the intel graphics and use the dedicated GPU, I am able to complete all tasks that involve turning of the display but I am unable to sleep or change the brightness as they are handled by the intel graphics card which I am unable to use cause it won't allow me to turn of the display, shutdown, hibernate or sleep the computer
-things I have tried
updating the Nvidia GPU
Updating the intel GPU
Using the factory GPU drivers
Uninstalling the devices with there drivers and installing both that factory and the most up-to-date drivers from both intel and Nvidia
Using BIOS version 1.18 and 1.08
Downloading all the driver on the factory website (
https://www.acer.com/ac/en/US/content/support-product/6306?b=1) and installing them
That is all I have tried...Thank you in advance for the support I will hopefully get🤞