Swift 5 15.6" Laptop WIFI intermittently disconnect
My Acer Swift 5 laptop (SF515-51T) has a problem in that the WIFI intermittently drops out.
Has anyone seen this issue before?
I have a Verizon Fios router which only supports 2.4Gh. No other devices at home has the WIFI drop out issue (e.g new Macbook, Samsung Phone, Iphone Printer, Security camera, Amazon Firestick, etc).
My old Acer R7 R572 laptop did not have any WIFI drop out issue either (since failed, hence this new Acer Swift 5 laptop).
I have installed the windows apps WIFIINFOView, and found the Fios router was using Channel 6 which had a few other WIFI routers. I have changed the Fios router setting to use static channel 5, and confirmed the signal strength is very good (93.3, Laptop is only 6 ft away), and there are no other routers in Channel 5).
When the issue happened, the Windows 10 Event Viewer would show this error message:
6062 -Lso was triggered
Source: Netwrw08
Thanks for any pointers (I plan to return this laptop if this issue can not be fixed).