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Screen wont wake and system unresponsive after idling E5-576-392H

sorenkairsorenkair Member Posts: 3 New User
Recently I've had this problem where I come back to my laptop (after a meal or something), open the lid, and the screen doesnt wake. I try to sleep/shutdown using Win+X, but nothing happens because I/Os aren't working. connected peripherals do not light up, nor do monitors. i have power connected all the time so it probably not the battery either. it's really annoying since I lost some work due to this.

I've checked system event logs, no warnings or errors until the forced shutdown holding the power key.

i have the E5-576-392H

FAQ & Answers

  • JackEJackE ACE Posts: 23,746 Trailblazer
    Open ControlPanel. Search 'button'. Click 'change what the power buttons do' in the left pane. All settings on battery and plugged in should be set to sleep mode. Jack E/NJ
    Jack E/NJ
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