My SP314-54N-30QZ WiFi Won't Work

Quinn212
Quinn212 Member Posts: 1 New User
edited November 2023 in 2020 Archives
I got a brand new Spin 3 a few weeks back, and ever since I brought it home it connects to the WiFi but claims there's no Internet even when the WiFi works fine for other devices. Sometimes it will work for a whole but cut out again. 

Connection troubleshooter comes up with 'Windows can't communicate with the device or resource (Primary DNS Server), and' Security or Firewall might be blocking the connection '. I have the same issue when I connect it to mobile hot-spot so it isn't my WiFi. 

Other devices work fine, the laptop is fully up to date, I've restored all my connection settings to default, and it doesn't make a difference. 

Answers

  • billsey
    billsey ACE Posts: 35,080 Trailblazer
    Connect to the WiFi the capture the results of "ipconfig /all" in a command prompt and lets look at what it says.
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