How to fix battery issue on my Acer Nitro AN515-51

Omikron
Omikron Member Posts: 1 New User
edited November 2023 in 2020 Archives
I have been experiencing problems with the laptop for past few months and I have contacted customer service and they sent over ata (after 1.5 months) who identified the problem to be of a faulty battery and that it will needed a replacement. Since then I have been unable to procure the replacement, neither Acer service centre is helping me nor any 3rd party battery is available of similar specifications.

Battery model- AC14B8K, 15.2v, 3090mAh

I have come across battery of varying specs, like 10.8v or 11.1v and 4400mAh. My question is if I get this lower voltage battery, will it harm the laptop in any way?