Black stripe on the right side of the screen - Acer Aspire A515-44

Hello Acer users :) 
I'd like to ask You some question regarding notebook I recently bought. It is Acer Aspire A515-44 (NX.HW4EP.005). After bringing it home I noticed that it has a 2-3 milimeteres wide black stripe on the right hand side of the screen. It's between frame of laptop and displayed screen. The left side of screen is perfeclty adjusted to the edge of screen, whereas this right side is not. On the top and bottom of the screen there are also some black "spaces" however they are not as annoying (and big) as the one on the right side. To me it seems like the display was not fitted perfectly into frame and it's moved a little bit too much to the left but it's functionality is still ok - it's just annoying. 

My question is: do You have any issue like that? If so, is there any way to solve it? Laptop is totally new so I am thinking about sending it to Acer so they can check it but I am afraid they won't do anything about it. 

Best Answer

  • egydiocoelhoegydiocoelho ACE Posts: 63,450 Trailblazer
    Accepted Answer
    I have a nitro 5. See that there is a space too:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 

FAQ & Answers

  • Can you send a photo of the problem?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • jazzy737jazzy737 Member Posts: 3 New User
    Can you send a photo of the problem?
    Yes, sure. Please see attached. I took a photo of both sides (left and right so You can see the difference) 
  • Perhaps it is the position of the display. Have you already contacted acer technical support?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • jazzy737jazzy737 Member Posts: 3 New User
    Perhaps it is the position of the display. Have you already contacted acer technical support?
    Not yet. I noticed that in other laptops there is always some black space between display and frames so at first I wanted to ask if any other users have noticed it and/or how it looks in their aspire's. 
  • egydiocoelhoegydiocoelho ACE Posts: 63,450 Trailblazer
    Accepted Answer
    I have a nitro 5. See that there is a space too:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
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