Helios 500 Randomly Dropping to 60Hz

STOPchris
STOPchris Member Posts: 99 Fixer WiFi Icon
edited November 2023 in 2020 Archives
I have one of the Helios 500's and it is randomly dropping to 60Hz. It doesn't happen often, but is really annoying when it does. The only way to fix it is going into Windows settings and switching to 60Hz and back to 144Hz. I have clean installed various graphics driver versions so that is not it. Does anyone have an ideas?

Answers

  • STOPchris
    STOPchris Member Posts: 99 Fixer WiFi Icon
    Happened again today. This is kind of annoying. I've been thinking about getting an upgrade to this laptop in the next year, but can't justify doing so if Acer laptops have a bug like this. I'll have to look elsewhere. Not saying that it is the laptop, but after eliminating the graphics driver it sure is pointing in that direction.
  • STOPchris
    STOPchris Member Posts: 99 Fixer WiFi Icon
    Bump......
  • STOPchris
    STOPchris Member Posts: 99 Fixer WiFi Icon
    Are there any Acer reps on this forum? How can I get help with this? No one seems to respond around here. This laptop is just past the warranty (of course) and this is frustrating for a 2000+ dollar laptop. I thought it was Gsync, but it did it again today without Gsync enabled.