Acer 785-UR16 and XMP2.0?

Trace99

Does the Acer GX-785-UR16 support XMP 2.0?

Example:  I bought two 16gb Memory sticks of G.Skill PC4-19200 memory designed for Z170 motherboards.  Obviously in retrospect I would have bought a native memory stick but none matched the part numbers on the RAM stick I have.

When I placed into the PC I found that they run at 2133 and not 2400mhz.  It's past the RMA unfortunately.

I opened the BIOS a few times looking for XMP profiles and found nothing.  In CPU-Z it says the RAM runs under XMP2.0.

Only thing I can think of is that the seller must have misrepresented the product for a quick sale but said it was compatible.

Is there a way, if not completely unorthodox, to get the RAM to run at 2400mhz?

batmalin

XMP profiles/settings are hidden from you from Acer, so you can`t do anything to run the RAM on its XMP profile. Only option is to get RAM sticks  with JEDEC 2400 profile. You can ask Acer support to unlock your BIOS but I don`t give you that as an option as they will never give you control over your Hardware.