INFO WANTED - Make and model of network adapter card for Acer Aspire ES1-531-C6FQ laptop

RobertChisholm
RobertChisholm Member Posts: 3 New User
edited November 2023 in 2020 Archives
Hello!
My O.S. is  Windows 10 Home, version 18362.1016 (64-bit OS)
I had to edit the msconfig file to put my laptop into "Clean Boot" mode. This was to eliminate a problem with small blank white windows randomly popping up and slowing everything down, possibly caused by a virus or malware.
This caused my machine to not recognise my network adapter, so then I could not connect to the Internet (which I do through a router, because I have several computers needing iInternet access simultaneously). 
When I go into Device Manager you get lists totalling hundreds of different network adapters - so I need to know which one to select, so as to avoid the time-consuming job of having to check every one individually to see which will work. I would much appreciate it if someone here has the answer - otherwise I would have to pay about $80 to get the answer to this one question, through a Premium Support live that session! Thanks! Robert T. Chisholm, email: chisholm@storm.ca

Best Answer

  • RobertChisholm
    RobertChisholm Member Posts: 3 New User
    Answer ✓
    OK many thanks - but I just got out of "clean boot" mode, started my computer normally AND got my Internet back! So now I' don't need to worry about my network adapter make and model any more.

    - Robert

Answers

  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • RobertChisholm
    RobertChisholm Member Posts: 3 New User
    Hello!  From your answer to my question, it appears that my network adapter is an Atheros_10.0.0.318_W10x64 - but this one does not appear in any of the lists that come up in Device Manager on my computer. The lists that come up are for the following makes of adapter: Broadcom, Intel, Intel Corporation, Mellanox Technologies Ltd. and Microsoft. If this is right then I need to know which manufacturer and which model of adapter. Thanks!
  • atheros wb335
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • RobertChisholm
    RobertChisholm Member Posts: 3 New User
    Answer ✓
    OK many thanks - but I just got out of "clean boot" mode, started my computer normally AND got my Internet back! So now I' don't need to worry about my network adapter make and model any more.

    - Robert