Aspire TC-886 won't connect to my monitors

SanneHennekes
SanneHennekes Member Posts: 1 New User
edited March 2024 in 2020 Archives
Hello,
I've bought the Aspire TC-886 and now it won't connect to my monitor. I have tried everything I could think of, other cables, other monitor. But nothing works. It just shows no video input.
The monitors do work on my old pc so it is not the monitors. Can anyone help me?

Kind regards,
Sanne

Answers

  • billsey
    billsey ACE Posts: 35,102 Trailblazer
    Can you take a picture of the back of the machine showing where you are plugging the monitor in?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • ttttt
    ttttt Member Posts: 1,947 Community Aficionado WiFi Icon
    @SanneHennekes

    I assume you know how to extend display to the second monitor in Window 10 and you are not plugging to the wrong ports if you added a dedicated graphics card and still have the plugs plugged to the onboard graphics. Don't know if the problem is for one port, one monitor or for all ports?

    If so, then I'll say you have a defective video port/onboard graphics. Go return the PC while it is still under warranty.