i recently bought a predator new 2020 triton 500 RTX 2070 now game crashes rtx card not working :/

toxi
toxi Member Posts: 3 New User
edited November 2023 in 2020 Archives
v ram of 8gb ssd of 512 and windows 10 home I always get bsod when I install driver and run game which crashes upon opening after 2 minutes and also if I close the lid of laptop or make it sleep and open again blue screen of death critical process died. when game crashes laptop freezes and has to be restarted where bsod again comes in. i’m really scared although the specification are capable to do such tasks I have run only fortnite and paladins and yet both of them crash it’s very expensive and new i don’t know what to do I reset pc reinstalled driver windows 10 everything is done. going to hand over to acer to check what the issue is 

Answers

  • toxi
    toxi Member Posts: 3 New User
    I have 3 years warranty what should I do i’m scared to give the laptop to acer because it’s brand new they might damage it ? someone please help me out I might passs out thinking about this