Acer Nitro AN715-51 Laptop not chaning volume automatically on connecting wired earphones

AMGx
AMGx Member Posts: 5 New User
edited December 2023 in 2020 Archives
So when I am using the laptop (Acer Nitro AN715-51) speakers I set the volume to 90, but when I connect my wired aux earphones the volume stays at 90 and if I'm not paying attention I hurt my ears bad. When I do go to sound and playback devices it does not show earphones, only speakers. I did a fresh OEM Windows 10 install and still no change. I tried to update the drivers from the support website https://www.acer.com/ac/en/IN/content/support-product/7997?b=1&pn=NH.Q5HSI.008 but it's a zip file with a batch file which says install failed in command prompt. Please help

Thread edited to add model name to the title

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