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    • Laptop refuses to turn on after update

    Member Posts: 2 New User
    edited December 2023 in 2020 Archives
    Sorry if I'm not concise since this is my first question, but I got an issue. My Nitro 5 laptop was updating through Windows Update, and I restarted to finish installing. But when it was finishing on start-up, the fan was going hard and suddenly it seems to stop working. It charges, but it refuses to even boot up, and I already tried the battery reset trick. I've only had it for a little over a month and there's no possible way for it to have gotten a virus or malware as I only have Steam and the Dolphin emulator. The model is the AN515-54-51M5, and I'm willing to send it for support since I'm covered in that warranty once I've made sure there's no other way. Any advice is welcome.

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