My Aspire E5-476G's battery isn't charging & shuts down when adapter is unplugged.

Froi
Froi Member Posts: 2 New User
edited November 2023 in 2020 Archives
The problem just started this week
No software issues but adapter is damaged.
adapter's cord has been worn off so I bended its cord for it to work again. until now, the adapter can still turn on the laptop but doesn't charge when plugged and laptop shuts down when the adapter is unplugged.

Answers

  • Froi
    Froi Member Posts: 2 New User
    I also checked the battery health in acer care center and I received a response that my battery is degraded. what should I do?