Here are my laptop specs:
Predator G3-571
NHQ28AA0017420F9A63400
https://www.acer.com/datasheets/2017/4876/VN7-793G/NH.Q28AA.001.html
I also have a 2TB HDD
installed.
This started happening last night when I went to play a game with my family.
The computer stops charging and about five seconds later, it starts charging
again. This cycle happens about every minute. For the mean time, I have been
unplugging it and letting the computer get low before plugging it back in. When
I first noticed it when playing games, the power level was around 95%. Since I
let the battery discharge, it starts happening around 80%.
This image shows the battery level and time when it stops and starts charging.
The time in between each uncharge-charge was about five seconds. The second break (between 90% and 93%) was when I applied the Windows Update.
There has not been any major changes that may have caused this that I can think
of. No new software installed or anything of the sort. I had used my laptop on
September 4th to play games at my girlfriends house. Then on the night of
September 5th, I plugged it in and set it up to play games with my family. That
is when I noticed it. I unplugged all peripherals and moved to another room
with a different outlet. The issue still persisted. Acer Care Center says my
battery health is good. My charger has no damage whatsoever that I can see on
it. My charging port on my laptop looks clean and nothing wiggles more than it usually
has since I bought it over two years ago. I have tried unplugging the laptop
and holding down the power button for 30 seconds and then plugging back in and
booting up. I have tried unplugging and pressing the battery reset button on
the bottom of the laptop for 10 seconds and turning everything back on. I have
tried changing my power settings from high performance to better power saving
options. I also tried seeing if there was a driver update for Microsoft
ACPI-Compliant control Method Battery and there wasn't. I just installed the
Windows 10, version 2004 update in hopes that it may solve my issue somehow.
I can confirm that it is still happening after the update. It started at 93% power.
I am worried this may damage my laptop or effect performance when working or gaming. I'm not sure what else to try so I would appreciate any help you guys can give me. It is late, so I am going to bed. I am looking forward to your replies.
