Acer Nitro 5 AN515-42 Display Driver Problem

JhayceeAko33
JhayceeAko33 Member Posts: 1 New User
edited December 2023 in 2020 Archives
My laptop seems fine until one day it just shutdowns automatically and when I open it again, it just displays blue screen, "Driver stuck in thread error".

What I already did:
1. Refresh it but no luck when updating/installing the amd radeon 560x graphics.
2. Reformat it still no luck same error.
3. Tried to downgrade OS version (Windows 8.1) now my mouse pad not working. and cant install amd graphics driver.

Note: When I disabled the amd Drivers, it boots but cant use/install editing apps as they require updated graphics.
Other suggestions? any help would be much appreciated.