advance startup windows 10s

andrew497
andrew497 Member Posts: 2 New User
edited November 2023 in 2020 Archives
my laptop aspire 1 runs the cut down windows10s, just recently will not do settings recovery advanced startup troubleshoot, it just restarts pc without bringing up the restart options menu to get safe mode etc, can only get safe mode using msconfig.exe -2 in command prompt, done many checks but no reason found, do I need to re-install windows. May have had malware recently found and quarantined.All malware scans clear now.

Answers

  • JackE
    JackE ACE Posts: 45,211 Trailblazer
    >>>>it just restarts pc without bringing up the restart options >>> do I need to re-install windows>>>

    I don't think so. If it's booting normally why do you feel the need  to troubleshoot or boot safe mode?

    Jack E/NJ






    Jack E/NJ

  • andrew497
    andrew497 Member Posts: 2 New User
    Thanks for the advice, I did have malware, now removed and did a safe boot to scan to ensure it was removed.
    I used msconfig to do do the safe boot when advance startup would not work.
    I have now fixed the problem, using msconfig, boot, the boot had been set to selective, so change to normal boot and pressed apply,
    The advance startup is now working, not sure why the setting changed, but not easy to find this solution, took a few days but got a clue from someone who had similar issue on google search and someone suggest msconfig.
    Did not want to re-install windows as it loses all the extra apps.