My A515-43-R19L gets a BSoD "Attempted_Execute_Of_Noexecute_Memory" when I try to backup.

TobyWindsor1
TobyWindsor1 Member Posts: 4 New User
edited November 2023 in 2020 Archives
This problem just started after the last Windows 10 update. I am backing up to a WD Elements hard drive that has plenty of space on it and has worked fine since January when I bought the laptop. Can anyone help ? Thanks in advance !

Best Answer

  • TobyWindsor1
    TobyWindsor1 Member Posts: 4 New User
    Answer ✓
    Hello egydiocoelho
    I found the problem !! It was caused by my antivirus software.
    Once I uninstalled it everything is back to normal. I don't understand why this started causing a problem as I've been using it for about six months.
    Thank you for your time trying to help solve the problem. Stay well !
    Kind regards, Toby

Answers

  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • TobyWindsor1
    TobyWindsor1 Member Posts: 4 New User
    Thank you egydiocoelho but this did not solve the problem. I updated the graphic driver and also performed the "clean boot" as you instructed. I get the BSoD right at the end of the system backup so it takes about 28 minutes to see if the problem is fixed.

    Do you or anyone else have any other suggestions ? Your help is very much appreciated !
    Toby
  • Check this bios version:

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • TobyWindsor1
    TobyWindsor1 Member Posts: 4 New User
    Thank you egydiocoelho
    I have downloaded this BIOS update but I get this message when I try to run it:
    "Windows protected your PC
    Microsoft Defender SmartScreen prevented an unrecognized app from starting. Running this app might put your PC at risk."

    Are you certain this is OK to run ? I have very little experience with these things.
    Thank you, Toby
  • TobyWindsor1
    TobyWindsor1 Member Posts: 4 New User
    Answer ✓
    Hello egydiocoelho
    I found the problem !! It was caused by my antivirus software.
    Once I uninstalled it everything is back to normal. I don't understand why this started causing a problem as I've been using it for about six months.
    Thank you for your time trying to help solve the problem. Stay well !
    Kind regards, Toby