How to fix Power Surge on the USB port?

Elvie
Elvie Member Posts: 1 New User
edited November 2023 in 2020 Archives
Good day everyone! I have an Acer aspire 3 A311-31-C2WP netbook . The problem is that last monday it keeps notify me that 'power surge on the USB Port' and when I connect any USB or external hard drive it won't work . It doesn't recognize any USB . How can I fix these problem? Can someone help me? Thank you!

Answers

  • JackE
    JackE ACE Posts: 45,211 Trailblazer
    >>>The problem is that last monday it keeps notify me that 'power surge on the USB Port'>>>

    Open DeviceManager. Do you see any red or yellow warnings? If none, click on USB Controllers folder. Right click on each USB device you find inside the folder and uninstall it. Then exit DeviceManager without re-installing anything. Then shutdown Windows normally. Then turn the machine back on and let Windows auto re-detect the USB hardware and auto re-install the USB hardware drivers. Jack E/NJ

    Jack E/NJ